Casablanca-Settat Regional Multi-Service Company Unveils Innovative Solutions to Boost Local Economy and Services

The Casablanca-Settat Regional Multi-Service Company officially launched on October 1, 2024, heralding a new era in public service management for over 7 million residents. With a keen focus on essential services like drinking water supply, electricity distribution, and wastewater treatment, this innovative approach aims to enhance customer relations and operational efficiency across the region. As the company lays its groundwork for sustainable development, it promises to set a benchmark for quality in public services, ensuring that every resident benefits from improved accessibility and reliability.

Casablanca-Settat Regional Multi-Service Company Overview

The Casablanca-Settat Regional Multi-Service Company commenced operations on October 1, 2024, focusing on the delivery of essential public services including drinking water, electricity, and wastewater treatment throughout the region.

Since its launch, the company has been dedicated to establishing innovative management practices, ensuring public service continuity, and enhancing operational efficiency to meet community needs.

Customer Support and Communication Strategies

The company has implemented multiple customer service channels, including dedicated agencies, a 24/7 customer relations center, and a comprehensive online platform for bill payments and service information.

By utilizing social media, the Casablanca-Settat Regional Multi-Service Company keeps customers informed about updates and practical information, fostering a strong relationship with the community.

Investment Plans for Infrastructure Development

In 2025, the Casablanca-Settat Regional Multi-Service Company plans to invest over 5 billion dirhams to enhance drinking water, electricity, and wastewater treatment infrastructure across the region.

Key initiatives include expanding water supply capacity, constructing wastewater treatment plants, and strengthening flood protection systems to meet the area’s urgent needs.

Enhancing Service Efficiency and Quality

The company is committed to optimizing service delivery through modernization of customer agencies and enhancing operational capabilities, ensuring quality service for over 7 million residents.

This strategic approach aims to meet the operational challenges and promote sustainable development within the Casablanca-Settat region.

Commitment to Sustainable Development

As a critical player in the Casablanca-Settat region, the company is focused on sustainable management of resources and equitable service delivery to all communities.

Through its ambitious investment and infrastructure projects, the Casablanca-Settat Regional Multi-Service Company seeks to improve living conditions and foster economic growth.

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